What to Do When Your Garage Door Won't Close: 5 Steps

Is your garage door on the fritz and not closing all the way? Or, maybe it’s taking too long to close, and doesn’t seem to respond? As home and business owners we know how frustrating it can be to run into these types of issues.

If your garage door isn't closing properly, there could be several reasons behind it. At Metro Garage Door, we're here to empower you and work together with you to find the answers! Here are five troubleshooting steps you can take to identify and potentially fix the issue when your garage door won't close.

1) Check the Power Source and Remote Control

These are easy steps o overlook, so let’s start with the simple solutions. Make sure that the garage door opener is plugged in and receiving power. Ensure that the circuit is on and the power source for the garage is clear of debris. Look for any physical indicators such as a frayed cord or tripped circuit breaker that would explain the problem.

Sometimes, fixing a garage door that won't open is as simple as double checking the remote control's battery and functionality. If it's not working, try reprogramming it or replacing the batteries. These should be double-checked every 6 months to ensure that they’re kept up to date and have enough power. A great way to keep up with this reminder is just inputting it in your calendar at the moment that you checked the batteries and power source the pervious time.

2) Inspect the Sensors and Examine the Tracks

If everything is plugged in and you've checked the batteries, let’s move on to the door. Make sure nothing is obstructing the sensors located near the bottom of the door. Check for any dirt, debris or misalignment that could be interfering with the sensors' communication. Clean the sensors and adjust their alignment if needed.

Garage door tracks may have obstructions hiding in them that prevent your garage door from closing all the way. To ensure that these aren’t an issue, clean the tracks thoroughly and ensure they are properly aligned.

3) Lubricate Moving Parts and Check the Settings

To ensure smooth operation, apply lubricant to the moving parts including

  • Hinges

  • Rollers

  • Tracks

Proper lubrication often resolve issues related to friction or squeaking noises. In some instances, there may be moving parts of your garage door may not be working properly in an underlying way. If you have questions or concerns about the gears, hinges or any other parts on your garage door, please remember to give us at Metro Garage Door a call and we'll be happy to help you.

Another important aspect that gets overlooked is making sure to verify the settings on the garage door opener. These settings may need some adjusting, or the opener may need to be force closed and reset to get things moving more smoothly.

4) Test the Manual Operation

Try operating the door manually to determine if the issue lies with the automatic system. If it closes manually but not automatically, there is likely an issue with the motor or the opener.

If things are still not running smoothly, the manufacturer’s manual may have tips for troubleshooting that provide more detailed instructions for your particular situation.

5) Seek Professional Garage Door Help

As always, here at Metro Garage Door we want you to know that we’re in your corner and that you’re absolutely never alone. If the above steps don't get your garage door to close properly, please reach out to us and we’ll be happy to identify and repair the issue. Contact us HERE for fast answers to your questions or to schedule immediate help.

Remember that at Metro Garage Door, your safety is our priority. Please make sure that when inspecting or troubleshooting your garage door, you take the proper precautions and use the proper equipment. We're always ready to help!


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